Operations Analyst - India
Silicon Valley Bank
Bangalore, India
3d ago


When you work with the world's most innovative companies, you know you're making a difference.

Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs.

And the visionaries whose new technologies could transform the way people live and work.

They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves.

We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.

Job Description

Operations Analyst- Payments

Job Description :

We are looking for a highly motivated, analytical, and resourceful Senior Operations Analyst to support SVB’s growth. This candidate will be part of Payment Operations team in Bangalore.

Primary Responsibilities Include but Are Not Limited To

  • Responsible for processing incoming and outgoing Payments in a timely and accurate manner. The functions can include Real time payments, wire transfers and ACH transactions.
  • Monitors client payments and receipts from external banks for timely execution
  • Monitor systems to catch flags on transactions without receipts or any mismatches
  • Address items that failed first round of inspection by transaction systems.
  • Act as a first line of defense by addressing flags raised by transaction system.
  • Using proactive approach in sharing best practices and proposals for future improvements
  • Assists in analyzing operational needs and provides input for project requests to solve the identified need
  • Identify process improvement opportunities and implement them to create efficiencies
  • Initiate suggestions in improving the straight through processing.
  • Accountability for understanding and adhering to bank policies, procedures, legal and compliance are critical in this role
  • Requirements

  • Minimum 6 yrs. of Payments Operations experience in a financial institution
  • Sound knowledge and understanding of Payments domain including wires and ACH flow
  • Good understanding of SWIFT message types including ISO 20022
  • Good understanding on US clearing houses and US market
  • Excellent verbal, written and presentation communication skills
  • Exercises judgment within defined procedures and practices to determine appropriate actions
  • Ability to multi-task and handle high volumes
  • Ability to prioritize deliverables and assignments
  • US market experience is a plus
  • Intermediate to advanced knowledge of excel
  • Degree / Master’s degree in Banking and Finance
  • 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license.

    Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq : SIVB).

    Equal Employment Opportunity

    Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem.

    We are strongly committed to the values and policy of equal employment opportunity across our employment practices.

    Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No.

  • FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank;
  • authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority.

    Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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