Team Leader
ConnectWise
Pune
4d ago

Experience

2 Years - 0 Months To 3 Years - 0 Months

Required Skills

  • Experience in participating in team environments.
  • Good understanding of NOC & SOC operations.
  • Excellent communication skills, both oral and written, with various audiences; mature, confident, assertive communication style.
  • Needs to be flexible with shift hours
  • Must be able to be present in the office (depending on hiring location) during shift hours
  • High levels of patience and calm under pressure to facilitate customer interactions
  • Ability to work in a fast paced, dynamic environment
  • Willingness to make changes or adapt as the situation dictates
  • Excellent organizational skills, ability to prioritize and manage multiple tasks
  • Roles & Responsibility

  • Prioritize work and maintain a high level of professionalism in a highly dynamic work environment
  • Meet performance objects
  • Maintain a high degree of customer service
  • Other duties as assigned.
  • Follow ITIL practices regarding incident, problem and change management.
  • Continuum has published a position Team Leader at Pune.

    Qualification-Graduate & above.

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