About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours -
do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base.
JOB PURPOSE : To process trade transactions in accordance with the applicable procedures, service standards and operational instructions.
KEY RESPONSIBILITIES : 1. Processing as per the Departmental Operating Instructions manual, customer’s instructions and within the timeliness and accuracy standards specified.
2. Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.3. Upholding the Values of the Group and Company at all times4.
Compliance with all applicable Rules / Regulations and Company and Group Policies5. Comply with Group Sanctions Policy and Procedures.
6. Comply with Local Sanctions Policy and Procedures, if any.7. Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and Reporting all suspicious Transactions to the Line Manager.
8. To ensure prompt and effective responses to the various queries and requests from the customers.9. To enthusiastically participate in the Quality initiatives of the organization and achieve expected results in the work place.
KEY RELATIONSHIPS : Team Leader / Unit Manager / Manager Trade Services, SSC Chennai KEY MEASURES : 1. Cost2. Service Quality3.
Outserve4. People Management5. Risk Management6. Living with Values REPORTS TO : Manager