Technical Product Manager
Guidance Software
India, Hyderabad
13d ago

This role is responsible for the product strategy, features, functions and design of the ECM products and applications. S / he is responsible for on time product delivery while ensuring that overarching product goals are met, including documentation and setup logistics such as release engineering.

Emphasis is also placed on roll-out activities such as Pre-sales, Global Services, Learning Services, the Support organization, and key partners, in order to produce the repeatable services and business content required to successfully deploy each product / application.

S / he is responsible for the delivery of technical training where required to Learning Services, Global Services, and the Support Organization.

S / he is will be the main advocate for the products thru Marketing activities and analyst relations by providing domain knowledge.

You are great at :

Collect and prioritize product requirements (from customers, competitors, partners, industry analysts, Sales, Business Development, Global Services, Customer Services, R&D and Program Managers).

  • Synthesize and prioritizes across customers’ wants and needs, balancing them with company strategy and capabilities to define the product roadmap.
  • Develop and maintain Requirement Specifications and drive the iterative development process of achieving these high level goals.
  • Manage and assign tasks to several product managers in the team. This includes performance management and career plans-
  • Lead the Product Design function in their efforts to develop customer use cases, personas and scenarios, as well as user interface design.

  • Assist Product Marketing Managers to execute 'go to market' plans including packaging, pricing, collateral events and lead-
  • generation programs.- Plan, implement and maintain roadmap strategy and scheduling.- Maintain day to day contact with the software development group to refine and revise Product Specifications and implementation details, based on an agile / iterative development process;
  • encouraging the team to innovate within the boundaries of market segments, personas, goals, and problems to solve.- Provide input to QA for creation of test plans and certification criteria.

  • Assist the Documentation group in developing released documentation and on-line help.- Assist Education Services group in developing a training program to educate customers and Open Text internal audiences on the details of the product / application.
  • Evangelize product / applications at trade shows, webinars and user group meetings.- Support Technical Marketing in setting up products and applications demo environments-
  • Work with key customers to acquire and respond to product feedback for future product releases, and communicate roadmap details.

  • Understand product competitors and support development of competitive responses for sales and marketing.- Manage full product life cycles including -
  • Analyze potential partner relationships for the product.- Support the development of relationships with partners around the product functionality-

    VARs, services vendors, distributors, market influencers- Act as a contact point for Customer Services in regards to feature and enhancement requests coming from customers.

  • Perform sales support activities including product demonstrations, proof of concept development, presentations.- Serve as Subject Matter Expert (SME) on Services engagements working as part of a project delivery team.
  • Participate in contract negotiations whereby focus is on the technology component.- Support Sales / Customer Services / Global Services in regards to critical escalations.
  • Technical Proficiency - Experience with Java / J2EE, JSF, XML, Web Services, business intelligence . Experience with Java based aspect oriented programming techniques.

    Strong / deep understanding of OO design and associated modeling tools; proven experience and bias towards building reusable, resilient components which operate in 24 / 7 mission critical environments.

    Strong working knowledge and experience with SQL and the following : Oracle, SQL Server, MySQL; tuning and performance optimization experience is a must.

    Equally strong knowledge of open source technologies : Linux, Apache, MySQL, etc. 8+ years’ experience in defining and managing core products or business applications, either through product management or equivalent activities -

    Strong knowledge in BPM products and Applications domain knowledge is mandatory- Experience with Mobile, Cloud, Social Networking & associated technologies-

    Vertical Industry background (optional, but advantageous).- Practical knowledge of agile / iterative development process (optional, but advantageous).

  • Experience with market development and product design, software or services delivery for large customers.- Good understanding of product specifications documentation.
  • Able to handle large-scale projects for concurrent initiatives.- Knowledge of software development lifecycle process and methodologies.
  • Entrepreneurial and self-motivated, business oriented.- Strong leadership skills.- Goal driven; plans and manages toward achieving goals, anticipates problems and issues and proactively drives their resolution.
  • Excellent written and verbal communication skills across all levels.- Strong customer orientation and comfortable in sales situations.
  • Skilled in presentations and discussions with business and technical staff.- Experience in working in an international environment involving multiple development sites on various time zones.
  • Bachelor's degree or equivalent level
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