Job Title : Technical Writer
Duties : We are looking for a technical writer or instructional designer to create technical and learning content for Adobe products as per stated quality and schedule requirements.
The writer should have strong software learning and documenting skills and drive assigned projects with ownership. S / he will be working closely with other writers of the Community Help and Learning team and will be required to work at from the NOIDA office of Adobe.
An average of 40 working hours per week is expected.
Edit and polish content created by SMEs and make it ready for publishing on the website Adhere to and honor the SLAs for turn-around times Assess content performance, optimize priority content, and make recommendations for archival Implement programs that encourage and reward community participation
Provide editorial and technical review support
Report on issues, actions and success
Attend discussions / demos, install and learn software, and document new features / workflowsand related updates Curate user feedback to identify top issues and create required content (FAQs, TechNotes,videos, Help updates)
Skills : Required :
Expertise in at least two authoring and graphics / video creation tools (for example, FrameMaker, Captivate, Photoshop, Illustrator, Flash Pro, and Adobe Experience Manager) Proven ability to plan manage assigned projects and report progress Proven ability to develop relationships and foster collaboration in person and over the web
Experience in engaging on technical forums, blogs, and social media Knowledge of SEO best practices Ability to create inspirational and creative content Familiarity with JIRA, SFDC, and AEM might be useful in addition to the above.