The Supplier Payments Insights (SPI) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and business growth through data, analytics and insights.
SPI team is instrumental in driving insights value proposition objectives by providing actionable data driven insights and consultative solutions to sales, account development and clients across the globe.
The incumbent will be part of the SPI growth story in a dynamic, intellectually stimulating, open, fun and collaborative environment.
Purpose of the Role :
Develop, design and deliver B2B spend analytical solutions to drive deep, actionable insights to field / sales colleagues by analyzing clients’ accounts payable, or spend files as well as leveraging Amex’s integrated network data.
The key focus of the insights is to help field find opportunities for growth, drive conversation with prospects and existing clients on potential savings and process improvements opportunities to support acquisition, expansion and retention of commercial clients.
Using visualization tools like Tableau, support aggregated AP analytics capability for Global and International markets to help field identify growth opportunities across industries or portfolios for actionable insights.
Deliver spend analytics and insightful reporting, improve data integrity & management, to help the leadership as well as field team evaluate and drive business performance
Develop through iterative prototyping new insights solutions leveraging your data and insights generation expertise.
Have the prowess to envision the entire project from start to finish, prioritizing deliverables based on dependencies and business objectives and effectively communicate with stakeholders.
Ensure seamless tracking of the project performance metrics and its visibility to the senior stakeholders.
Assist the ad-hoc analysis / critical RFP initiatives to be undertaken by the team for information visibility to the stakeholders and help them develop strategies for growth - oriented actions
Improve existing capabilities relevance through statistical analytical and personalization capabilities.
Critical Factors to Success :
Build and cultivate strategic relationships with stakeholders
Ability to understand the business problem / needs and be able to enable data driven actionable insights for field & clients to enable growth and retention
Should possess strong analytical and problem-solving skills and a tremendous will to win
Strengthen solution algorithms to make them industry -leading insights products for American Express
through internal and external research
Demonstrated ability to provide insight and accurate judgment in addressing and resolving business challenges and opportunities
Excellent verbal, written, and interpersonal communication skills
Past Experience :
3-5 years of work experience in supplier / spend analytics, procure-to-pay or payments analytics.
Proficiency in conducting / leading analytical projects.
Knowledge of procurement, supply chain and finance operations would be an added advantage
Academic Background :
Minimum bachelor’s degree from reputed institute in commerce.
Master’s degree in Operations, Finance, Commerce, Statistics, Business or related fields
Functional Skills / Capabilities :
High attention to details and capable of analyzing large supplier spend datasets
Ability to generate effective insights through data visualization and analysis
Strong communication skills in order to be able to communicate clearly and concisely
Demonstrate teamwork with strong personal accountability, commitment and integrity.
Ability to work in high-pressure situations with minimal errors
Technical Skills / Capabilities :
Min 2 years of hands on experience on Tableau (mandatory), Power BI
3+ years analytics experience using Python / SQL / Hive / SAS
MS-Office suite of products (Advanced Excel and PowerPoint)
Knowledge of Statistical modelling tools is a plus.
Enterprise Leadership Behaviours :
Set the Agenda : Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External
Bring Others with You : Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration
Do It the Right Way : Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively,
Live the Blue Box Values, Great Leadership Demands Courage
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations