Job Details : This person will have responsibility of delivering and owning a high level of governance of client relationships and global delivery.
Role : -Manage multiple Global Delivery teamsWork with Onsite Account Manager in identifying the new opportunities and identify resource needs (Account Growth)Lead the Presales activities from offshore for the new opportunities and defend the proposalsLead the business review meetings with the customerPrepare the metrics regarding the engagement on a regular basis and present to the managementSingle point of contact for the account from offshoreWork with HR and Hiring teams in ensuring the timely fulfilment of resource needsMentor the next level leaders of the engagementShould be comfortable in dealing with Architecture, Design, Program Planning discussions with senior client stakeholders on an ongoing basis.
Should be comfortable in groups / teams and be able to both lead and follow. Must bring top-notch consulting / relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions.
Accountable for Client satisfaction, Delivery quality and GrowthShould be able to conceptualize, analyse, create blueprint for business transformations and present solutionsSkill and Experience Level : -
Good hands on experience on AEM Development and AEM Content Management System Excellent communication skills along with experience in managing and motivating high performance teams and individualsHave proven ability to establish rapport, credibility, and influence others to drive results across the organization.
Has creative problem-solving skills related to teams, project deliverables, and cross-functional issues amidst changing prioritiesFlexible and resourceful to manage changing operational goals and demands.
Experience in project management and / or delivery offshore / onshore models and Agile development processPassionate about operational excellence and GovernanceProven ability to set expectations and communicate status to both technical and business / exec teams and take responsibility and ownership on all critical / major issues to get logical closure.
Proven experience in working in matrix organizations with varying technology practicesExperience in managing 100+ resources in a single account or multiple accounts