CIB - Trading Services Analyst-Team Leader
JPMorgan Chase and Co
Mumbai, Maharashtra, India
2d ago

Job Description

Key Responsibilities would include : -

  • Accuracy in processing in line with Standard Operating Procedures with no errors.
  • Identify & escalate all errors / exceptions on identification.
  • Respond to routine queries / complaints on calls / emails.
  • Be audit focused in all BAU activities.
  • Comply with the firm's policies & SOPs.
  • Navigate systems quickly and accurately.
  • Identify opportunities for process efficiency & implement in a controlled manner.
  • Exhibit effective communication with key stakeholders.
  • Thorough knowledge of SOPs / related check points.
  • Perform all work in accordance to department procedures and within productivity processing and quality standards.
  • Exercise good judgment and degree of confidentiality.
  • Effectively communicate with Managers on problematic transactions or exceptions.
  • Qualifications / Skills

    Team Lead should have / demonstrate the following qualification / skills and attributes :

  • Graduates with good academic record.
  • Good PC skills including Microsoft office products (Excel, Word, Power point, Access). Candidates with knowledge on Advance Excel (viz.
  • building macros) will be an added advantage.

  • Good oral and written communications skills.
  • Must be able to work under pressure & deadline driven environment
  • Able to grasp / learn concepts and procedures quickly
  • Ability to work independently
  • Problem solving skills
  • Good time management skills
  • Must be very detail oriented and analytical
  • Analytical with ability to quickly assess situations and resolve complex issues
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