Power Systems L2 Support Engineer
Meridian IT Inc.
Mumbai, India
5d ago

Position Summary

The Power System Administrator is responsible for all aspects of provisioning, supporting, maintaining, and improving both the Hosted Cloud offerings internal to MIT’s Data Center and remote managed offerings located on premise at a client’s location.

This individual is responsible for on-call rotation, escalated support responsibilities, Managed Services implementation which includes, but is not limited to, replication software, backup utilities and system monitoring and management tools.

Duties and Responsibilities

  • Manage client projects associated with Hosted and Managed Services, ensuring all activities are performed timely and accurately;
  • Work on multiple projects simultaneously;
  • Provide thought leadership and innovation within projects and practice areas;
  • Troubleshoot technical issues relating to IBMi within the hosting business and at customer locations;
  • Analyze, debug, and resolve problems and faults such as poor performance and system failures;
  • Monitor and review performance, throughput, availability, and exception incidents;
  • Mentor Operators and other System Administrators;
  • Propose and implement needed improvements;
  • Configure and troubleshoot BRMS and eVault;
  • Act as System Administrator for all Hosted and Managed Services customers.;
  • Perform other duties as assigned.
  • Qualifications and Requirements

  • 5 or more years’ experience in an IBMi-related role;
  • Bachelor’s degree in Computer Science is preferred;
  • Experience with IBM iSeries journaling and commitment control;
  • Experience with software-based replication products such as iCluster, Maxava, Mimix, and PowerHA;
  • Experience with the Help Systems Halcyon suite of products including : Halcyon Enterprise Console (Windows)Halcyon CCM Console (Windows)Halcyon Operations Center (iSeries);
  • Experience with design and configuration of networked IBM I systems using TCP / IPSNADDMSNADS;
  • Expertise with BRMS and eVault;
  • Ability to thrive in a small project team environment;
  • Passionate about customer service;
  • Excellent time management, communication, and problem-solving skills;
  • Strong analytical and project management skills;
  • Ability / willingness to work weekends and evenings;
  • Must be fully vaccinated by date of hire.
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