Business Analyst 2-Ops
Oracle
Bengaluru, India
13d ago
Business Analyst 2-Ops-180013FD

Preferred Qualifications

Job Description: We are looking for a Senior Business Analyst to turn data into information, information into insight and insight into business decisions for the Oracle Advanced Customer Services team. The Senior Analyst is responsible for collaborating with Sales, Business Operations, and other internal teams to manage Booking and reporting activities. Key element of the role is to extract work from various tools, then analyze and prepare dashboards as prescribed by management. Preferably customer Intelligence & Research analysis background. The position will report into the Business Reporting and Analytics team, housed within the broader Business Operations team of Oracle Advanced Customer Services. Skill Set:
  • Experience working in with sales operations.
  • Provides programs to improve operational efficiency, consistency and compliance in support of the organization’s financial and tactical business objectives.
  • Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes
  • Serve as a liaison with other divisions such as Finance, Contracts and Regional teams.
  • Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives.
  • Drive implementation of new processes and procedures.
  • Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures.
  • Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format.
  • Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired.
  • Strong written and verbal communication skills to interact with management, Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Multi-tasking ability, flexibility to work in shifts
  • Persistent & Results oriented, Proactive, team player & Positive and “Can Do” Attitude and Work closely with management to prioritize business and information needs.
  • Detailed Description and Job Requirements

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

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    :Business Operations
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