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Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Key Responsibilities : A Provide day to day operational support for the Infrastructure Security Management Service B Quickly respond troubleshoot and implement resolutions for client issues C Should be able to meet the defined SLAs for service delivery signed by the clients
Technical Experience : A Candidate should have 5 years of experience in Infrastructure Endpoint Security Domain B At least 4 years experience in supporting Infrastructure security management solutions C Implements security solutions infrastructure and application including the design configuration development testing and deployment of security related technologies such as Endpoint Security like McAfee EPO McAfee VSE McAfee ENS and McAfee Encryption D Hands on experience on Bit locker and Windows Defender
Professional Attributes : A : Good verbal and written communication skill to connect with customer at varying levels of organization B : Ability to operate independently and make decision
Educational Qualification : Graduate
15 years of full time education
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