Tools SME
Tata Consultancy Services Limited
Hyderabad, India
5d ago

TCS has always been in the spotlightfor being adept in the next big technologies . What we can offeryou is a space to explore varied technologies and quench your techiesoul.

As a Database Administrator, you will administer one or more databases in a production environment.

What we are looking for

Must-Have :

Experience in assessment, implementation, integration, concerning the deployment of Tools for IT Service Management solutions into customer environments

Strong BMC Remedy CMDB and BMC Atrium Integrator experience.

Strong experience of working with CMDB's and the configuration management process. Experience of Configuration Management systems, including the CI data model and relationships.

Experience of Remedy integrations through use of Application Programming Interfaces (APIs) with various other platforms like HP OV,Netcool

Experience in Managing, Maintaining, and Troubleshooting in - BMC Remedy, Atrium Orchestrator, HP Open View, Netcool Omnibus

Deployment, Administration, and customization of infrastructure tools for Event, Performance, and Security Management for Servers UNIX and Windows

Experience in in Handling Tools & Automation, Datacenter Build (IT & non IT) , NW integration , Virtualization and Open Source projects

Experience in System Orchestration & experience of Creating workflows & blueprints in the tools

Troubleshooting install and configure issues. Support production issues and fix various issues, Probe rules, Impact policies issues.

Experience in Application Monitoring tools, Incident management, managing crisis calls.

Good to Have :

Good to have knowledge of other tools BAC (Business Availability Center) / BSM, Diagnostics, SiteScope, OM / OVO (OpenView) and BPM), with capability to administer, manage, install and configure.

Good to have knowledge about tools like SNOW, NewRelic,Netcool

Strong Telecom knowledge in inventory management and OSS / BSS

Responsibilities :

Experience in deployment of Tools for IT Service Management solutions into customer environments

Responsible for Managing, Maintaining, and Troubleshooting in - Netcool Omnibus, ISM, SSM, WebTop, BMC Remedy, Atrium Orchestrator, HP Open View, Netcool

Responsible for Troubleshooting i nstall and configure issues. Support production issues and fix various issues, Probe rules, Impact policies issues.

Develop configuration management capabilities and documentation practices

Minimum Qualification :

15 years of full-time education

Minimum percentile of 50% in 10th, 12th, UG & PG

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