Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe?
What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?
Our mission in Transaction Risk Management Services (TRMS) is to make Amazon.com the safest place to transact online. TRMS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers.
As such, TRMS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.
TRMS organization is looking for a Business Analyst for its Operations Analytics team. The team provides insights about TRMS operations and provides analytical solutions to help improve customer experience, improve productivity, uncover the hidden risks and trends, and predict & recommend the optimization for future state of TRMS operations.
As a Business Analyst, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques.
You will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for loss prevention.
You will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.
You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards.
The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-
impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-
technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.