Job Purpose :
The purpose of the HR Coordinator role is to provide support to the HR Operations team and Global Human Resources team overall and be the first line of response for general HR queries through phone calls and on-line assistance as required, through the coordination and provision of administration and policy implementation as per policy and process guidelines.
The HR Coordinator provides general HR support and advice across the businesses in the areas of on-boarding, record-keeping and employee benefits, identifying opportunities to improve or streamline people related workflows, as well as supporting leaders in core people processes and projects as required.
Key responsibilities :
Prepare new contracts and amendments to contracts
When opportunities arise coach managers, line leaders, and employees in the areas of employee administration, process flow, systems access and usability
Liaise with Payroll to ensure accurate data for all employees
Respond to all queries efficiently and effectively
Format Enterprise Agreement documents
Involvement in project work as required
Take accountability to ensure information relating to the activity / area is up to date and legislatively compliant
Ensure confidentiality of personal data is maintained.
General HR Admin
Capabilities / Experience :
Previous experience in an HR generalist entry level role is highly regarded
Demonstrated influencing, planning and organising and problem solving skills coupled with drive and a results orientation
Comprehensive understanding of principles of Human Resources and ability to interact with key business stakeholders
Ability to effectively communicate with all levels of the business, verbal & written.
Experience of working with a HR ticketing system (Desired)
Experience of using MS office suite to produce letters, record data
Demonstrates Service Orientation
High attention to detail
The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary
Ability to communicate with clients and people at all internal levels of the organisation
Excellent interpersonal and communication skills
Excellent organisational skills in a pressurised environment
Ability to prioritise effectively and escalate issues where appropriate
About Study Group
We are a global pathway provider in International Education, working collaboratively with a number of Top Tier Universities.
Voted as the 2017, 2018 and 2020 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication.
Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.