ITID IAM function is a globally managed function that ensuresHSBC IT infrastructure and applications are managed and run to industry leadingstandards.
This is achieved through anIT IAM process framework and toolset and by measuring, monitoring and reportingon both adherence to standards and quality of IT service performance.
The IAM function executes access managementprocesses and supports execution teams across HOST IT.The IAM function’s primary purpose is tocontinuously manage Access provisioning and de-
provisioning.IAM consists of a number of global andregional teams supported by this IAM Technology AD role.
IAM Provide subject matter expertise on theplatform for AD
This role presents the opportunity towork in a busy and challenging environment. The team provides oversight andcoordination of IAM AD SME knowledge.
The successful individual will beresponsible for providing subject matter expertise for all matters relating toAccess for AD
Local Job Requirements (This could include; Job Dimensions, Job Context & Major Challenges)
Certifications, Qualifications & Experience (For the Job not the Job holder.Minimum requirements of the Job)
The job holder will not be subject to close supervision so will be expected to exercise initiative in proactively overcoming obstacles to success.
The job holder receives policy and general guidance but has autonomy and latitude when undertaking the job.They will also be expected to think outside the box and respond flexibly, taking decisions in the interest of customer / business needs and service.
oExcellent understanding of one or more of the following :
oHOST financial planning and cost management policy, processes and tools
oHOST shared services, rate setting, billing and cost recovery concepts
oHOST headcount management, GMIS, recruitment and people performance management
oHOST operational risk and compliance policy, processes and tools
oUnderstanding of ITID global operating model would be an advantage
oUnderstanding of ITIL Service Management framework would be an advantage
oFor financial planning and cost recovery activities excellent numeracy and MS Excel skills are required
oExcellent communication, inter-personal and negotiating skills; equal focus on verbal and written communications
oExcellent decision making and problem solving ability
oStrong analytical skills to understand and use metrics to draw conclusions
oAbility to make recommendations to upper management, based both on subjective and objective information consulting skills
oAccustomed to working with little direction, self-starter, highly organized and able to prioritise multiple concurrent workstreams and challenging deadlines
oNavigating understanding and translating ITID COO processes into IAM P&G and IAM sub-function activity, drawing on network of contacts to identify and achieve optimal efficiencies and outcomes
oAspiring being ambitious about providing the highest standards of delivery and embedding them in the team
oDriving setting stretching goals for self and team and delivering them with courage and tenacity
oMobilizing authentically engaging with team, colleagues and business partners to deliver at pace
oSustaining - making considered decisions that protect and enhance HSBC values, reputation and business