Profile for B1
Wipro Limited
Pune
8d ago
source : Hireejobs

Analysis of reported application issues and initiate appropriate action plans Support and assist users that work on internal business platform across multiple clients Handle escalations and work with deadlines Perform testing for any new change and coordinate for UAT and Training Liaison with other teams to get the production UAT issues fixed Ability to handle pressure and extend the working hours if necessary Independently handle the process assist the users and provide resolutions on application issues Log all application related issues in the ticketing tool and track them till closure

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