IVR & Routing Developer(Tech Mahindra)Permanent position
5+ Years of experience as IVR and Genesys Developer.
Must have worked with Composer for IVR and routing development.
Must have experience in creating routing strategies and applications using IRD.
Must have experience in integrating backend systems like CRM systems, TIBCO using java programming.
Experience in Genesys cloud and Genesys Reporting would be added advantage but not mandatory.