Client Relationship Manager
Jupsoft Technologies Pvt. Ltd
Noida
13h ago
source : Shine

Urgent Requirement for Client Relationship Manager

Experience : 4 to 6 years (IT Industry)

Salary : Decent hike on current salary

Qualification : B-tech / BCA / MCA in IT

Build relationships with key employees among customers

Create plans to address clients business needs

Advise clients on creating profitable processes

Schedule regular meetings with customers to ensure they are satisfied

Act as point of contact for complaints and escalate issues as appropriate

Help sales team up-sell or cross-sell services and products

Ensure both the company and clients adhere to contract terms

Study competition to find new ways to retain customers

Set sales and revenue targets and work diligently to meet them

Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers needs

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