Manager-Black Belt
Genpact
Noida, India
1d ago

Responsibilities

This is a full time role and would involve balancing various tasks like the following (indicative - but not limited to : )

  • Developing and Executing Key Process Improvement & Digital Groundbreaking Project Roadmaps for the aligned businesses
  • Interact with Clients for understanding Key business Priorities and Opportunity identification
  • Help tackle business problems and collaborate with the broader six sigma community!
  • Lead BB Level Projects, and coach & mentor Green Belts
  • Provide innovative leadership driving quality performance
  • Direct the identification of gaps and improvement in the various processes
  • Ensure the use of problem solving and root cause analysis where necessary
  • Deploy framework to improve Process performance on the shop floor.
  • Lead VSM and Problem Solving Workouts with the various businesses
  • Monitor & audit the deployed processes for effectiveness & efficiency
  • Responsible for the Visual Management of dashboards & metrics
  • Responsible for generating business impact for the clients using the CI methodologies and frameworks
  • Qualifications :

    Minimum Qualification :

  • Candidate must be black belt Certified
  • Six Sigma experience must be in a Business Process Outsourcing context
  • Candidates must have launched & mentored several process improvement projects, that may have contributed to revenue generation, First Call Resolution & Net Promoter Score (NPS).
  • Preferred Qualification :

  • Banking, financial services & insurance clients exposure.
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form