Training cum Operations Manager
Chennai, INDIA
5d ago
source : TimesJobs

Job Description Support the Center Manager and Franchise Manager in the recruitment process of the trainers in the region Ensure that Trainers successfully implement the learning from Train-The-Trainer sessions and onboarding, being available for questions and feedback Regularly travel to respective centers within their area of responsibility in order to shadow, provide feedback and improve Trainers performance Make sure that content updates done by the Training Content Team are successfully implemented in the training process Conduct periodic tests, review & analysis of the performance of the trainers Regularly review the feedback that trainers receive and collaborate with the Center and Franchise Managers to improve their performance Work strategically with the Placement Officer and Regional Manager to ensure training are meeting the needs of corporate clients and can support student job placement Support the Franchise Manager in discussions with Franchisees to underscore the importance of maintaining quality training Provide regular feedback to the Training Content Team on content and level of understanding by local students Based on the feedback of the Regional Placement Manager to design a short term program targeting specific client criteria Area of Responsibility Once the Head Office has done the Train-The-Trainer training and onboarding, the Training Manager is responsible for onboarding and further developing all Trainers in the assigned region on the bases of feedback from students and Regional Placement Officer Collaborating closely with the Trainers direct managers (Center Managers) to assess performance and quality Regional point of contact for all matters related to training delivery support and students satisfaction Conducts regular training audits to ensure meeting the company standards Job Location Chennai Experience (Years) 2-5 Years

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