Microsoft Windows Server Administration SW/Application Tech Support Practitioner
Accenture
Hyderabad, India
3d ago

Job Description

About Accenture : Accenture is a global professional services company with leading capabilities in digital, cloud and security.

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers.

Our 514,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

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We embrace change to create 360-degree value

  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 11
  • Must Have Skills : Microsoft Windows Server Administration
  • Good To Have Skills : Microsoft Azure Windows Virtual Desktop
  • Job Requirements :
  • Key Responsibilities : 1- Work on Windows server OS upgrade Migrations, Reinstallation of Windows OS 2- Responsible for Windows Cluster Configuration and Troubleshooting 3- Work on Patching of server through SCCM, SCCM, Patch Deployment and Remediation 4- Work on SCCM Package creation 5- Handle Backup failure / issues Troubleshooting 6- Work on Disk,Cpu,Ram expansion Vmtools, upgrade 7- Work on Physical server Troubleshooting HP One View onboarding 8- Work on New server Build and Setup of Configuration

    Technical Experience : 1-Experience in Backup tools 2-Experience in Group policy creation and Deployment 3-Experience in File share setup and Migration 4-Experience in Vm troubleshooting 5-Participation in Major incidents 6-Participate in DR activities 7-Working experience on BAU incidents and Sr 8-Experience in ITIL process of incidents and Change proces

    Professional Attributes : 1- Should be ready to support 24 / 7 environment 2- Should have good communication and writing skill

    Educational Qualification : bachelor degree in Engineering

    Additional Information : 1- Should have ITIL certification

    Qualifications

    15 years of full time education

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