Job Description : Overview Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-
market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most.
This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
to-end technology solutions for ECTO applications including Chief Administrative Officer (CAO), COREIT, Corporate Audit and GT&O Business Technology, Corporate Treasury, Enterprise Credit Risk, Finance Technology, GIS Cyber Security Technology, Global Human Resources, Global Markets Risk, Global Risk Analytics, GRT, Internal, Legal, Model Risk, Platforms and Tools.
ECTO is engaged in over 800+ applications and across the complete spectrum of Application Development and Production Support.
GBAMT’s type of work and services include architecture, design, development, change management, implementation and support using a wide range of technologies.
ECTO APS India team provides extensive support & deployment of these applications by adapting the ITIL processes. Job Description The individual is responsible for incident management, problem management, addressing user requests, maintaining the MTTR, fix the issues based on guided procedure, engage / escalate to teams as needed, etc.
in APAC Regulatory Reporting Technology organization under ECTO Finance vertical. Responsibilities Provide production support to the applications assigned Triage incidents, perform root cause investigation, and send out timely and effective communication Streamline operations Write scripts to automate manual tasks Work with business users to understand their needs and work accordingly Analyze, understand and map the Business needs with the actual data Maintaining availability of systems during the business hours Automation of existing processes Coordinate with different teams / upstream to identify the data issues Coordinate with different teams across the location as and when needed Detect the production bugs and reporting the same to dev teams Work under minimal supervision and independently Interact with multiple lines of businesses, support partners and application managers for day to day business routines Requirements Education : B.
E. / B. Tech / M.E. / M. Tech / B.Sc. / M.Sc. / BCA / MCA (prefer IT / CS specialization) Certifications, If Any : Not Mandatory Experience Range : 4 6 years Mandatory skills : Experience in oracle PL / SQL Experience in Unix / Linux shell scripting skills along with working knowledge of awk and sed.
SDLC experience Working knowledge of Informatica PC 10.2 Experience in Autosys Desired skills : Knowledge of release tool like HPDMA ITIL Foundation Knowledge regulatory reporting tools such as Axiom Work Timings : General Shift (10 : 30 a.
m. to 07 : 30 p.m.) Job Location : Mumbai