Associate Change Manager - Smart Technology
2d ago

Title : Associate Change Manager Smart Technology, Sustainalytics, a Morningstar company

Location : Vashi, Navi Mumbai (virtual onboarding and work from home till it is safe to come to the office)

Company : Sustainalytics provides high-quality, analytical environmental, social and governance (ESG) research, ratings and data to institutional investors and companies that help them identify, understand, and manage ESG-driven risks and opportunities.

Our mission is to provide the insights required to make more informed decisions that lead to a more just and sustainable global economy.

Team : The team sets the vision, priority setting and business requirements of Research platforms and research-focused smart technology applications.

The team will be an advocate for digital transformation and diffuses smart technology applications, through all stages of research processes that are in use by the research team to reduce costs, improve quality, speed and agility of the research process.

Role : The Associate Change Manager will be part of the Smart Technology pillar of the Digital Transformation Team within the ESG Research division.

The candidate will act as a liaison between multiple research teams and digital innovation team (IT team). The candidate is responsible for developing business requirements and to translate these into technical requirements based on stakeholder dialogue.

The candidate identifies opportunities to apply smart technologies such as information extraction, machine learning, natural language processing and generation to make the research process more effective.

Responsibilities :

  • Acts as a liaison between multiple Research Teams and the Digital Innovation Team (IT Team) on developing business requirements
  • Collects and prioritizes items for IT partners, specifying business requirements (together with business analysts). Prepares decision taking processes in cases there are several courses of action possible
  • Contributes towards monitoring the health of NLP / information retrieval and extraction applications and assesses the ongoing business benefits
  • Responsible for release management of information retrieval and extraction applications. Candidate plans, coordinates, manages and schedules releases in close collaboration with IT partners
  • Supports research teams with assessing the impacts of information retrieval and extraction solutions, conducting user acceptance test and successfully integrating these in research processes
  • Contributes to delivering the Research Team’s digital transformation agenda through the design, enhancement or redesign of NLP / information retrieval and extraction applications
  • Qualifications :

  • Master’s degree
  • 2-5 years’ experience on smart technologies (artificial intelligence OR information retrieval OR data-intensive digital curation), with proven track record of either business analysis or release management
  • Proficiency in Python programming, with experience in SQL, R, and VBA a plus
  • Experience with automating information retrieval and extraction from textual and unstructured data (web crawling, web scraping, text mining, regexes, Boolean searches, PDF parsing)
  • Experience with NLP-based text classification systems and algorithms
  • Experience in project / process planning software (Jira Align)
  • Demonstrated passion for sustainability
  • Excellent interpersonal and communication skills. Ability to engage / connect and build effective relations at different levels, while managing competing interests
  • About Us

    Sustainalytics is a Morningstar company dedicated to responsible investment with over 25 years' experience in ESG research and ratings.

    With an extensive client base across asset managers, asset owners and investment banks, our mission is to provide the insights required for investors and companies to make more informed decisions that lead to a more just and sustainable global economy.

    As Morningstar’s ESG center of excellence we are responsible for driving both the commercial success and innovation of its ESG products as well as its overall ESG strategy.

    In these times, we rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.

    New team members are onboarded and start their first day with the company from the safety of their homes.

    For more information, visit

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