When everything's connected, how we connect is everything and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer experiences as a Robotics Development Senior Manager.
We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.TTEC, a 50,000 employee, global customer experience pioneer, is opening a new information technology and data science center of excellence in Hyderabad where you'll have the opportunity to get in on the groundfloor of this expansion.
As a technologist, we know you're in high demand. And we know it's important you find the right fit for your future. Have ideas you want to contribute?
We're listening. Looking for exposure to different clients, different technologies? It's what we do. Want to make an impact on the future?
We're innovating every day. Teamwork key? You'll have the opportunity to work on global projects with a knowledge-thirsty, international team.
Join our inclusive IT team and you'll help create meaningful employee experiences that drive memorable customer experiences.
Keymember of RPA Center of Excellence, providing advice and consultancy to the CoEand business units.
Developmentof strong relationships across business teams, IT, and with third partyvendors.
Responsiblefor hiring, coaching, career development planning, and direct supervision ofoffshore RPA developers, architects, and process controllers.
Developmentand maintenance of the RPA operational model and governance for automationservices.
ImplementedPega coding standards, best practices and methodologies.
Reviewand approval of process definition and solution design documents.
Developmentof post-production RPA services support framework and defined the measurementsand metrics.
Pega 7.x / 8.xworking experience with Agile
5+ years ofexperience using Pega
Sound technicalskills around Pega 7.x / 8.x
Good hands onexperience in implementing PEGA integration services using REST, SOAP, Email, RelationalDB, Java or .NET
Minimum 3+ yearsexperience with Pega Development / Design, support
10+ years ofsoftware engineering experience
5+ years ofmanaging development teams
5+ years ofexperience building large-scale, highly available distributed systems
5+ years ofexperience in an Agile Scrum environment
The candidate mustbe a player-coach professional, with excellent interpersonal andcommunication skills and ability to liaise effectively across all levels in theorganization
Proven ability toeffect and manage change
Proven leadershipskills and ability to build and maintain high performing teams
Excellent Problemsolving and troubleshooting skills
Ability to quickly and accurately respond to issues as they arise