Desktop Engineer
Net Connect Pvt Ltd
4d ago
source : Shine

Urgently Need Desktop Support Engineer L2 position for Ahemdabad

Job Description :

  • Provide Desktop maintenance services, corrective maintenance to remedy a problem, and scheduled health check to maintain the Desktop in accordance with manufacturers'
  • specifications and warranties;
  • Coordinate and schedule maintenance activities with the End User and appropriate support functions (e.g., network support, facilities support, etc.

  • subject to the Change Management Procedures;
  • Implement Recovery Procedures

    Analyze problems related to hardware, Operating systems and applications and take remedial actions accordingly.

    Raise requests for hardware spare parts where ever necessary.

    Replace / repair spare parts.

    Mobile Device Management(MDM) on platform like IOS and Android for configuration and troubleshooting of outlook( Enroll and Manage Maas360

    Tabs configuration and troubleshooting

    Office 365 client end Email configuration and troubleshooting

    AD access Management , host name creation

    JD Edwards access management as per the SOP

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