5.0 Year(s) To 9.0 Year(s)
Windows Administrator - Senior Technical Lead
Perform Windows L4 / L3 administration of desktop and server systems connected to local and wide area desktop system management
responsibilities involving account monitoring , security , Operating System (OS) issues and other local area system administration related functional issues.
Provide support for implementation , troubleshooting and maintenance of Windows systems
Manage Windows system infrastructure and any processes related to these systems
Provide support to Windows systems including day - to - day operational issues , monitoring and problem resolution for all the client / server / storage & mobile devices
Provide Tier 1 to Tier 3 problem identification , diagnosis and resolution of problem
Provide support for the escalation and communication of status to agency management and end users
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Windows operating systems and Exchange
Isolate and resolve of hardware and software problems involving the applications , the operating system , the hardware , the communications infrastructure , or any combination thereof
Troubleshoot , maintain integrity and configure windows components along with implementing Windows systems enhancements to improve reliability and performance
Integrate new technologies into new and existing systems including the transition and migration of corporate systems.
Should solve priority issues with - in SLA
Provide RCA for high impacted (P1) issues
Competent in virtualized environments (VMware and Hyper - V)
Proficient in Citrix (Xen Desktop)
Cloud (AWS / Nutanix)
Experience in the following is of additional advantage
Should be capable of Infrastructure architecture analysis and solution designing.
LINUX experience (Cent OS) advantageous
Windows Powershell and Automations
Preferred Certifications : Microsoft Certified Solutions Expert (MCSE)
Shift - 2pm - 11pm IST
Our client is a global IT services and solutions organization offering services in business consulting and technology implementation.
Leveraging Cloud , Analytics , Digital and Security paradigms , it delivers consulting and technology services coupled with proprietary execution models and IP to its clients.
They have offices across Bangalore , Hyderabad & Chennai in India , Middle East and across US.,