TitleGround Services StaffCategoriesGround StaffLocationPan IndiaJob InformationGround Services StaffDivision : Ground ServicesLocation : Pan IndiaWork Experience : Relevant experience in Aviation IndustryQualification : Graduate in any disciplineResponsibilities : To assist in handling and managing all aspects of airlines operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner.
Customer Service & OperationsEnsure operates in a safe and secure environment, by complying with internal and external operating standards and procedures.
Ensure that upholds high standards of customer service delivery based on guidelines set out by Ground Services Department and Station Management.
Work closely with service partners (ground handling, catering, engineering, etc.) to achieve flight punctuality and customer satisfaction.
OthersAdministrative duties including mishandled baggage, catering, flight reports and vendor invoice verification.Other duties and projects which may be assigned from time to time.
Skills & AttributesGood communication skills.Willingness to work in shifts.Possess an aptitude for customer service.Amadeus knowledge shall be an added advantageJadavpur, KolkataBallygunge, KolkataLake Town, KolkataGarden Reach, KolkataBidhannagar, Kolkata