Sales Operations Administrator
YouGov
Mumbai, Maharashtra, India
4d ago

Job Description

To support YouGov’s Global sales operations and organizations by ensuring a timely and accurate processing of orders, as well as maintaining and updating all CRM account and contact information.

What will I be delivering?

  • Convert closed won opportunities into NetSuite sales orders, create subscriptions (if applicable) and process as necessary.
  • Coordinate any outstanding sales order queries with the relevant salesperson.
  • Liaise with Finance and other teams regarding complex sales orders such as multi-country deals.
  • Manually assign / re-assign leads & accounts as required (in cases where this cannot be handled systematically by territory management)
  • Monitor lead, account, contact and opportunity data and work with sales to correct the information / provide feedback (i.
  • e. acct hierarchies, overdue opps, missing info etc)

  • Create / update leads, accounts, contacts and opportunities on behalf of Sales as required
  • Ensure that Salesforce.com & NetSuite are aligned as closely as possible for customer records & closed / won opportunities / sales order information
  • Create / update regular operational reports for sales / sales management as required
  • Qualifications

    Technical skills and qualifications

  • Microsoft Office skills (Excel, PPT, Word)
  • Understanding of CRM (Salesforce.com) and database software
  • Data management
  • Additional Information

  • Willing to work in Night Shift - 09.30 pm to 06.30 am IST
  • Competitive salary
  • The chance to support and engage with multiple YouGov offices globally
  • You will be joining a fast-growing organisation that has recently opened a Centre of Excellence in India
  • To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https : / / jobs.yougov.com / privacy

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