Sr Analyst, FCC Investigations
Standard Chartered Bank
Chennai, India, Asia
3d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. The Role Responsibilities


  • Manage and / or resolve Transaction Monitoring (TM) alerts / cases including Automated cases, Credit Card, TBML and Manual Cases.
  • Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer / escalate potential suspicious / complex cases that require escalation to ACT
  • Assess and raise RFIs whereever required
  • Conduct further analysis and escalations using knowledge about complex products
  • Assist in implementing and learning of Group and FCC processes / DOIs.
  • Assist in MI Reporting, tracking of team productivity, case allocations, etc.
  • Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums.
  • Provide feedback on Group DOIs, Country addendums
  • Participate in UAT, testing, and go live of projects time to time
  • Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM
  • Business

  • Support relevant stakeholders by managing and closing cases inline with group defined CAD
  • Provide relevant feedback on cutovers, project go lives and systemic migrations
  • Provide relevant feedback on process notes and DOIs
  • Provide required MIS and data to assist in any reporting as may be required to the respective team leads
  • People and Talent

  • Provide mentorship to new joinees to team dynamics is maintained.
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Collaborate with training teams to input to training curriculum to support closing of capability gaps.
  • Risk Management

  • Make recommendations (and / or implement) to relevant stakeholders on possible risk management responses to identified risks and / or findings of concerns from investigations.
  • Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and / or activities are ceased.
  • Analyse significant financial crime risk events (e.g. non-compliant transactions, production orders) to ensure that all connected parties, particularly cross-border are identified and highlighted to the team leads where-ever required
  • Apply Group and FCC policies and processes (AML surveillance, transaction monitoring , risk assessment) to manage risks.
  • Governance

  • Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary.
  • Propose control improvements, enhancements and simplifications where appropriate.
  • Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same
  • Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same
  • Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework.
  • Assist in tracking and remediation of surveillance and investigations related regulatory findings.
  • Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning
  • Collate, analyse and interpret data in reports as required for relevant governance / risk committees.
  • Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required
  • Regulatory & Business conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Lead the CFCC to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients; Effective Operation of Financial Markets;
  • Financial Crime Prevention; The Right Environment.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  • Project / change management

  • Manage and protect business as usual (BAU) capability during change programmes, as well as during the execution and delivery of the Remediation initiatives through project phase and into BAU.
  • Provide subject matter expert advice, guidance and support to the project managers on managing change.
  • Review new business requirements and provide solutions where required.
  • Assist with UAT, cutovers, migrations and project go lives for TM related processes
  • Conduct and assist with impact assessment for such change
  • Strategy

  • Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls.
  • Key Stakeholders

  • Respective Team Leads and Team members
  • Head, FCC
  • Regional Control teams
  • Other Responsibilities

  • Embed Here for good and Group’s brand and values in CFCC,
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

    0 to 5 years of relevant work experience in the following areas :

    For monitoring :

  • Transaction monitoring and case assessment / surveillance skills
  • Analysis skills : able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.
  • g. case closure or escalation), and record and communicate this decision clearly and concisely.

  • Banking : knowledge in terms of customers, products and transactions
  • Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude.
  • Excellent communication in English (articulation and writing).
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form