SW Test Engineer - Service Now Testing (1-5 years) (Pune+105658)
AMDOCS LTD
Pune, MH, IN
2d ago

Job ID : 105658

Required Travel : Minimal

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future.

From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected.

We make sure that when you watch a video on YouTube, message friends on Snapchat or send your images on Instagram, you get great service anytime, anywhere, and on any device.

We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

In one sentence

You will be in charge of test execution, hands on validation and certification of software readiness.

What will your job look like?

  • Work with Service Now testing team on the Manual and Automation scope and implementation of Customer Service Management Modules : i.
  • e Case, Account, Instance, Contact, Contract, Product, Release, Component, Service and IT Service Management Modules ( Incident, Problem, Change, Service Request Management modules, Service Portal)

  • Checking the test environment readiness
  • Executing, tracking and reporting on the automated tests development and execution using Selenium
  • Analyzing the results and publish automation weekly dashboard
  • Using a modular approach, creates scripts based on function / logic and develops common library functions
  • Performs script maintenance and updates due to changes in requirements or implementations
  • Performs root cause analysis of test issues
  • Assist group in setting automation standards and guidelines for development
  • Ensures that automation milestones and deliverables are met
  • All you need is...

  • Bachelor's degree in Science / IT / Computer Science or equivalent
  • 1-3 years of Service Now testing experience .
  • Hands-on technical experience in testing of software projects
  • Working experience in an Agile environment.
  • Technical knowledge of service now is added advantage
  • Attitude should be positive and ready to face challenges
  • Why you will love this job :

  • You will have the opportunity to work with the industry’s most advanced testing technologies and help customers shift into the new testing realities of the digital world.
  • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in the market.
  • Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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