Service Transition Senior Manager
Bangalore, , India,
4d ago

GSK is one of the world’s foremost pharmaceutical and healthcare companies, and we are proud to be part of an industry that improves the lives of others.

We are embarking on a significant transformation journey that will support GSK in becoming a top-quartile data-enabled organisation.

This is an exciting time to join GSK. The world of master data management is changing, and it is no longer just about managing data.

You will be part of a team that is building a robust master data management framework and service, that will allow GSK to drive higher value by placing data at the core of their strategic and operational decisions.

We will be embracing new data technology that will improve the development, manufacture, and distribution of GSK’s vital products to patients and consumers around the world.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. Responsibilities include some of the following.

  • Ensuring operating model standardisation
  • Report on the status of ongoing initiatives, resource availability and project prioritisation
  • Responsible for the assessment and sign-off of new project requirements and change requests to support project delivery
  • Responsible for managing business engagement and change management
  • Responsible for delivering release management to ensure that transition projects and services are successfully implemented to agreed changes
  • Responsible for the development and maintenance of the data management agile principles
  • Manages all stages of delivery for data related demand projects
  • Support the continuous improvement of the service by identifying improvement opportunities
  • Responsible for the definition of data quality KPIs and SLAs
  • Support in the management of in-house talent and identify the opportunities for developing the MDM Organisation
  • Identify new opportunities to provide learning and development for the MDM team
  • We are looking for professionals with these skills to achieve our goals. If you have them, we would like to speak to you.

  • Proven experience of applying transition processes and ability to demonstrate a successful track record of managing MDM Service Transition projects.
  • Can demonstrate effective MDM Service Transition documentation
  • You will ideally have experience of supporting best practices for an Enterprise MDM team
  • Knowledge of tailoring MDM service capability to meet business growth plans
  • Proven track record of managing MDM resources
  • Knowledge of tailoring MDM service capability to meet business growth plans
  • Strong MDM knowledge, program management, process improvement, staff development, change management and interpersonal skills
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