Operations Team Leader
JPMorgan Chase Bank, N.A.
Bangalore, India
6d ago
source : MNCJOBS India

Position Summary The primary responsibility of the Alert Triage Closure Team Leader is to oversee a team of non-exempt Alert Triage Closure Analyst and the Team Leader will Provide guidance coaching development and leadershipOversee staff training and performance reviewsFocus on meeting daily productivity and quality goals Process involves reviewing alerted activity preps alerts by gathering appropriate documentation adding subjects subject attributes facilities and account information Alerts requiring a secondary review are converted to a case for completion Alerts which do not require secondary

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