Work alongside & learn from best in class talent
Join a well known brand within IT Services
Attractive salary & benefits
You will be responsible for :
Taking ownership of customer issues reported and seeing problems through to resolution.
Must have basic WordPress troubleshooting skills
Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Document technical knowledge in the form of notes and manuals
Hands-on experience with WordPress / PHP / CSS / JS / React.
Excellent problem-solving and written communication skills.
Ability to provide step-by-step technical help via emails.
You possess a Degree / Diploma in Computer Science, Engineering, or related field.
You have excellent communication and interpersonal skills.
You possess strong knowledge of PHP.
You are a strong networker & relationship builder
You possess strong analytical skills and are comfortable dealing with numerical data
You pay strong attention to detail and deliver work that is of a high standard
Our Client is a team of passionate, enthusiastic, and dedicated members from across the globe. They are 100% remote, and it is a life-changing experience to collaborate with people from all backgrounds and cultures daily and work towards a common goal of producing a product that is changing the lives of hundreds of thousands of people.