Support Developer
Snaphunt
Delhi NCR - New Delhi, India
3d ago

The Offer

  • Work alongside & learn from best in class talent
  • Join a well known brand within IT Services
  • Attractive salary & benefits
  • The Job

    You will be responsible for :

  • Taking ownership of customer issues reported and seeing problems through to resolution.
  • Must have basic WordPress troubleshooting skills
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve WordPress issues.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Document technical knowledge in the form of notes and manuals
  • Hands-on experience with WordPress / PHP / CSS / JS / React.
  • Excellent problem-solving and written communication skills.
  • Ability to provide step-by-step technical help via emails.
  • The Profile

  • You possess a Degree / Diploma in Computer Science, Engineering, or related field.
  • You have excellent communication and interpersonal skills.
  • You possess strong knowledge of PHP.
  • You are a strong networker & relationship builder
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You pay strong attention to detail and deliver work that is of a high standard
  • The Employer

    Our Client is a team of passionate, enthusiastic, and dedicated members from across the globe. They are 100% remote, and it is a life-changing experience to collaborate with people from all backgrounds and cultures daily and work towards a common goal of producing a product that is changing the lives of hundreds of thousands of people.

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