SAP MDM - Master Data Management-Lead
Wipro Limited
1d ago
source : Shine

Operations Service Lead with Apttus experience

  • Co-ordiante the SMEs across domains on their deliverables
  • Identify Data Services scope
  • Onboard Service / Maintain SLA
  • Maintain ARIS PEPF process and L7 documentation
  • Identify key users and arrange access & organization
  • Prepare, organiza and facilitate training cross data domains
  • Support Cut-over / Hypercare and ensure smooth handover from project to data services
  • Co-ordinate retrofit activities where applicable
  • Besides operational experience, focus should also be at retrofit activities, which increasingly becomes important now more and more markets are implemented.

    This role includes support during Hypercare.

    In this part of the role it is not about content but especially the softskills which are required to get incidents resolved, despite the bussyness / priority of project members.

    Key competences tenacious, persevering, accurate and strong communication skills.

    Roles & Responsibilities :

    Minimum Experience Required :

    Mandatory Skills : SAP MDM - Master Data Management-L2 Data Management, MDM - Master Data Management-L3

    Desirable Skills : APTTUS CPQ-L2

    Language Skills : English Language-L2

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