Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
What Part Will You Play?
Develops working relationship with key stakeholders and gains an understanding of the basic nature of the client’s business.
Learns to be consultative with client management while assisting with the identification, definition and documentation of business needs / objectives, current operational procedures, problems, input / output requirements, data scope, usage formatting, security requirements and levels of systems access.
Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations. Analyzes complex problems and issues (complexity varies based on data requirements and business specifications) and offers alternative business solutions.
Facilitates meetings and leads discussions.
ensures the system design fits the needs of the users. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
Provides support to resolve issues that may cross multiple systems and affect the business process. Tracks application incidents to ensure a successful conclusion for internal and external clients.
Identifies system impact of changes in the business, user needs, external business environment and operating systems.
post-implementation problems and revision requests. Maintains, administers, and / or reviews all procedures, methodology and / or application standards to include payment card industry and security related compliance.
Provides relevant test scenarios for the testing team. Coordinates implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
Prepares technical reports by collecting, analyzing, and summarizing information and trends. Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.
What Are We Looking For in This Role?
What Are Our Desired Skills and Capabilities?
This job is the fully qualified, career-oriented, journey-level position.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.