Technical Support L2 (Remote)- Network
Noida / Pune /Hyderabad, India
5d ago

Responsibilities :

Vendors Experience & Certification

Cisco Switch & Routers hands-on network engineering experience(3 Years)

Cisco Switching (2960, 3750, 4500) complete control(3 Years)

Cisco Router (2900,3900, 4300) Implementation & Tshoot(3 Years)

Cisco ASA / Firepower (FTD, FMC) Implementation & Tshoot(3 Years)

Cisco / Aruba AP & WLC Implementation & Tshoot(3 Years)

Cisco ISE / Aruba Clearpass : Basic Config(2 Years)

CCNP or higher will be highly valued

Common For All : - ServiceNow Ticket Management / Alternative ServiceDesk,Initi(2 Years)

Common For All : - SolarWind / PRTG monitoring / Alternative Zabbix, Nagios(2 Years)

Common For All : - Wireshark & TCP dump analysis(2 Years)

Optional / Project Based : - HP / Juniper / Dell / Arista Switch(2 Years)

Optional / Project Based : - Fortinet / Palo Alto / CheckPoint Firewall(2 Years)

Optional / Project Based : - Project Design & Architecture LLD & HLD(1 Years)

Job Requirements Details :

Requirements & Responsibilities

Proven hands-on network engineering experience

Understanding of networking protocols with packet flow

Understanding of the OSI or TCP / IP model

Hands-on experience with monitoring, network diagnostic and network analytics tools

Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

Monitor performance and ensure system availability and reliability

Monitor system resource utilization, trending, and capacity planning

Provide Level1 / 2 support and troubleshooting to resolve issues

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Select and implement security tools, policies, and procedures in conjunction with the company"s security team

Liaise with vendors and other IT personnel for problem resolution

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