Service Operation Engineer IP
Nokia
Gurgaon, Haryana, India
1d ago

Competencies

  • 5 to 7 Years experience in core network operations preferably in Core IMS, HLR & HSS
  • O&M and Optimization of Core network including SDM(NTHLR), Cloud, SBC, TAS, CFX and Routers.
  • Operations & Maintenance of Core IMS Network including troubleshooting, monitoring, tracing on interfaces such as Wireshark or internal system traces and logs
  • Hands on experience on SDM(NTHLR),SBC, TAS,CFX, Router, NT HLR.
  • Experience with Interfaces and Protocols such as SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.
  • Spare management.
  • Customer Complaint Handling and first level Wireshark trace capturing and analysis.
  • Exposure to 4G VOLTE & LTE network with call flow and protocols used.
  • Escalation / Emergency Handling
  • Co-ordinating with GDC, Care, Planning and Customer, knowledge of raising trouble ticket process, emergency handling mechanism, regular updates to customers
  • Multi-vendor Core NW exposure and experience such as Alcatel, Nokia, Ericsson, Huawei IMS, etc.
  • Able to engage customers on technical front and contain escalations on ground level
  • Willing to work in after-office hours as per need / emergency
  • Working knowledge of Linux & Unix
  • Qualifications Education - B.Tech / BE in ECE, Computer Science, IT and instrumentation

    Good interpersonal skills

    Good Spoken and Written Skills and team player attributes

    Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people’s lives and help to overcome some of the world’s most pressing challenges.

    We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

    Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

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