Skill required :
SQL Server 2012, SSIS, SSRS, good analytical and problem solving skills, effective communication.
should be able to interact with customer independently verbally as well as over email skype
Responsibility Application Production Support Incident management.
Service Request Problem Management.
Need good knowledge of ITIL framework and processes.
Must be ready to work in shifts 6 00 AM to 3 30 PM IST 2 00 PM to 11 30 PM IST 5 30 PM to 3 AM IST and 10 PM to 7 30 AM IST rotation
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients opportunities in the evolving world of cloud, digital and platforms.