Security Response Technician
Maharashtra, Pune
3d ago


The role involves supporting Symantec. Cloud Anti-Spam and SMG services. You will be required to analyze email data, investigate into email threats, add detection, and develop systems to automate detection, processing and distribution of email threat intelligence.


Handle Immediate email threat analysis; add reactive and proactive detection

Forensic analysis of email threat from various sources, proactive engagement on maintaining effectiveness

Regular feedback to Automation, Heuristics and development teams to maintain and enhance detection systems

Research and ideate on automatic detection and rule generation, implement prototypes on such research

Identify opportunities to automate repetitive tasks, feed these back to Development team

Suggest and drive tool requirements

Comfortable, confident and assertive in both written and oral communications.

Monitor third-party security related websites, forums, and mailing lists for information regarding vulnerabilities, exploits and recent developments in the field


This role will involve working in 24x7 shifts including night shifts (rotational).

Strong English language communication skills

An aptitude for absorbing and adopting new technology rapidly and a naturally inquisitive nature

Experience of technical documentation writing

Experience of regular expression scripting

Knowledge of email threat detection techniques

Familiar with security vulnerabilities

Proven ability to work under pressure, within tight deadlines and against changing priorities in an extremely competitive environment

Ability to demonstrate creative solutions to problems and address challenges in multiple problem domains.

Experience of working with Linux (preferably RedHat / CentOS) on the command line.


Working knowledge of internet protocols such as TCP / IP, SMTP, POP and IMAP

Knowledge of HTTP and RFC2616

Knowledge of email systems, particularly MIME and RFC2822

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