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Become the champion for delivery of quality standards and services to customers inline with the Lodha policies; Manage the process of handing over properties to Customers professionally and contribute to building a positive customer experience.
Lead the handover team, supervise their activities, and coordinate with the other departments.
List of Responsibilities :
3 (on a scale of 1-4); possessions / KHO effectiveness CSAT >
operations general management customer satisfaction cost control customer experience quality standards real estate residential
Desired Candidate Profile
Please refer to the Job description above
UG : Any Graduate - Any Specialization
Company Profile : Lodha developers Ltd
Lodha developers Ltd
The Lodha Group is India's premier real estate developer providing comprehensive residential and office space solutions across real estate categories and diverse consumer segments with a footprint across Mumbai, Pune, Hyderabad and London.
Established in 1980, the Group is currently developing in excess of 43 million sq. ft. of prime real estate, with 71 completed projects and 41 ongoing projects from luxury residences to large integrated townships.
The Group has grown from turnover of INR 50 crores in 2003 to turnover of INR 8,000 crores in 2016, this is the fastest pace of sustained growth of any company in India (in any sector).
The Group has extended its international foot print by acquiring the Canadian High Commission building in London for GBP 306 million and the site at 48 Carey Street in London for GBP 90 mm.
The Group intends to develop a substantial housing business in the UK with planned investment of over GBP 3 billion by 2018.
The Group currently employs over 3500 associates drawn from premier institutes and reputed firms. The leadership team comprises of associates with diverse and international experience.
Not only do we attract top talent, but also have been recognized for retaining talent and being an employer of choice. As a result of its endeavours, the Group has numerous awards to its credit, from being among the 100 Great Places to Work in India for five consecutive years to being recognized by several prestigious institutions.
Our mission is to be among the top 10 most profitable companies in the country (Non PSU) with a sales turnover of over INR 20,000 crores by 2021.
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