Technical Sales Associate - Email Campaign (1-7 yrs)
Recruitment Firm
National Capital Region, India
23d ago

Title : Technical Sales Associate (Email Campaign)

Reports to : Subject Matter expert / Lead Sales

Job Description-

  • Ability to understand / diagnose the customer's technical problem and action accordingly.
  • Responsible for individual sales revenue target (predetermined by the business).
  • Handling irate / demanding customers - where necessary, in a tactical manner.
  • Achieve Call Quality requirements as outlined via Call Monitoring Guidelines.
  • Emphasizing on key words, handling objections and using product / service benefits to respond to customer's queries.
  • Open to feedback & learning.
  • Skills Required

  • Should have sound knowledge of latest / upcoming products / processes & services.
  • Should have excellent English communication skills.
  • Open to work in 24x7 / rotational shifts.
  • Minimum 12 months of relevant experience in an International Voice based process.
  • Experience in inbound Technical Sales.
  • Must have handled email calls in inbound Technical Sales Process.
  • Bachelor's Degree / 3 Years diploma / 12th passed out in 2011 or prior / Graduation drop out.
  • Interested candidate must call Ajit Kuumar Giri 9650225383 or call through skype - techsupport.consultancy (ref : updazz.com)

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