Account Manager
Kantar Millward Brown
India, Mumbai
4d ago

The is responsible for :

  • maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the HCS / GAD on those accounts
  • owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD
  • acting as liaison between the Client and MB on all business-related issues
  • developing individual job costs, monitoring job costs throughout a project and ensuring profitability
  • day to day involvement with projects for his / her clients, including interpretation, development of recommendations and presentation of findings
  • identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from HCS / GAD
  • management of staff in his / her team : training and career development of staffannual evaluations and monitoring of progress of staff under their management
  • aligning with HCS / GAD to ensure all procedures and policies are adhered to in his / her team or office
  • Capabilities Statement :

    The following skills are essential :

  • At least 5-6 years experience in Client Service
  • Proven knowledge of market research
  • Preferred proven knowledge of MB products and philosophy
  • Developing skills in team management and leadership
  • Developing skills in staff development
  • Background and experience in P&L management
  • Demonstrated ability to build strong client relationships
  • Developing skills in the development of business
  • Strong presentation and interpersonal communication skills
  • Excellent command of English, both written and verbal
  • Apply
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