At Thomson Reuters, we’re passionate about building software that solves problems. We count on our DevOps engineers to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions.
As we expand our Operations, we are currently seeking an experienced DevOps engineer to join our Shared Capabilities Operation team to deliver highly available, scalable, mission critical platforms.
Specifically, we are searching for someone who brings fresh ideas, highly skilled in latest Cloud technologies, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team in multiple locations.
Build reliable, scalable and secured cloud-based production platforms
Implement non functional requirements to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting
Provide primary operational support and engineering for multiple large, distributed Kubernetes clusters
Implement automation (CICD, IaC) and promote best practices for our CI / CD processes
Build and maintain monitoring for all aspects of infrastructure and the platform and implement Alerting mechanism using cloud native solutions
Improve reliability, quality, and time-to-market of our services and continually measure and optimize performance
Act as the go to person for any production issue, troubleshoot and escalate as needed and monitor until successful resolution.
Communicate status with the team and stakeholders.
Participate in on-call / shift rotations. When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident
This position includes hours outside the established work schedule as needed and requires being part of an on-call rotation including weekends.
Maintain end-to-end security ensuring that we meet best practices standards
Documenting tribal knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it
Conducting post-incident review
Extreme collaboration within our teams Canada, US and India
Bachelor's degree in Computer Science or related field preferred a must
Minimum of 3 years experience as DevOps engineer with hands on experience in cloud technologies
Highly skilled in Unix / Linux and knowledge (exposure to RHEL)
Hands on experience in building and operating cloud native applications and services on AWS
Must have experience in automation for CI / CD Terraform (Git / Jenkins / CloudFormation a plus)
Hands on experience in building and operating workload in Kubernetes and experience is Container technologies (such as Docker).
Experience / knowledge in Istio service mesh plus
Experience or knowledge of Distributed logging : ELK, DataDog, SumoLogic, CloudWatch
Security Skills : Working knowledge of concepts related to network security, including encryptions, authorization, and protocols
Experience entering and updating incident tickets in tracking systems, such as ServiceNow
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Team player with a can do attitude