Channel Data Management Program/Project Manager
Pune, IN
4d ago

About our group :

Seagate's IT / Customer Business Capabilities is a high-performing global team of dedicated professionals who work closely with our direct and indirect customers, internal business stakeholders, and third-party business partners focused on coordinating Go-To-Market activities.

About the role - you will :

  • Be responsible for supporting customer on-boarding, training and customer data management in a key Data Steward / Analyst position.
  • Facilitate electronic business with direct and indirect customers including OEMs, Distributors, B&M Retailers and Resellers as well interact with internal stakeholders in sales, marketing, finance and pricing organizations.
  • Be Responsible be include planning, implementation and executing projects and processes that support the Sales, Finance and Marketing organizations, Customer Service and Go-To-Market functions.
  • Collaborate with cross-functional teams to drive improvements to tools and processes associated with Sales, Finance, Marketing and IT organizations
  • Direct customer 1 : 1 and webinar training with partners to support electronic business transactions and utilize Seagate portal tools and processes including submission of data to third-party vendors
  • Find and implement solutions to improve Seagate's business outcomes by creating efficiencies within both process and tool suites for demand / supply planning processes, master data management (MDM), and Customer / Channel Data Management (CDM)
  • Manage development and implementation process of services involving departmental or cross-functional teams focused on the delivery of new or existing projects and enhancements to managing and cleansing data
  • About you :

  • Have a critical understanding of product and customer master hierarchies as well as be an advocate of corporate data governance and scalability
  • Promote and lead data-driven decision making and solutions
  • Maintain, create and improve metric definitions and develop Key Performance Indicators for data timeliness, completeness, and accuracy among others
  • Be able to utilize systems thinking and automation skills to develop and maintain reporting and analytics for Seagate‚Äôs go-to-market function
  • Have the ability and skills needed to communicate complex data sets into visual information for management
  • Be able to tell a story using data and analytics
  • Your experience includes :

  • Model N experience and expertise (Pricing, Rebates, CDM)
  • EDI (Electronic Data Interchange) experience and ETL (Extract, Transform, and Load) data electronic business experience
  • Customer Data Management and Channel Data Management and Master Data Management Experience
  • Systems thinking and experience in both systems and process improvement
  • Strong analytical skills and ability to work with large quantities of data
  • SQL experience and ability to craft / manage queries of large data sets
  • APICS certified
  • Experience working with other CDM vendor solutions such as those offered by Zyme, E2Open, Entomo, or Model N
  • Solid knowledge of PLM and product launch cycles
  • Oracle 11i or R12 and SAS experience and Customer Data Hub Experience (CDH)
  • SAP , Business Objects ,Tableau or Alteryx experience
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