Product Owner
Standard Chartered Bank
Bangalore, India, Asia
1d ago

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.

This in turn helps us to provide better support to our broad client base. Job Purpose The role of Product Owner is to work with end users from country teams, regional and group teams to gather / solicit requirements, eliciting requirement by identifying gaps in current process vs target, analyze the requirements, communicate them to technology teams and write user stories.

Aside to it, plan and help implementing parallel roll-outs, monitor and track test execution, defect management and post implementation activities in countries as SME.

Support in developing a strategy that identifies critical success factors, measurable milestones, potential obstacles and recommended plan of action during the Implementation Phase.

The role of Product Owner is to work with end users from country teams, regional and group teams to gather / solicit requirements, eliciting requirement by identifying gaps in current process vs target, analyze the requirements, communicate them to technology teams and write user stories.

Aside to it, plan and help implementing parallel roll-outs, monitor and track test execution, defect management and post implementation activities in countries as SME.

Support in developing a strategy that identifies critical success factors, measurable milestones, potential obstacles and recommended plan of action during the Implementation Phase.

The Role Responsibilities

  • Requirement gathering, analyzing and documenting it in JIRA.
  • Write the corresponding user stories and provide feedback on areas of improvements / gaps to technology team.
  • Ensuring solutions meet business needs and requirements.
  • Effectively communicating your insights and plans to cross-functional team members and management.
  • Evaluate existing and proposed business processes with respect to proposed solution and share feedback with process owners.
  • Manage change requests with respect to scope and timeline by following change control process and maintain the product backlog in JIRA.
  • Manage conversion & user acceptance testing with respect to execution, defect management with technology teams for timely closure.
  • Manage dress rehearsals with end users, technology teams for successful completion of user verification and conversion verification tests.
  • Conduct meetings and presentations to end users / management teams.
  • Coordinate with internal resources and third parties / vendors for the flawless execution of projects
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders
  • Identify risk / issues, report and escalate to management as appropriate.
  • Facilitate project team meetings and status review meetings
  • Develop spreadsheets, diagrams and process maps to document needs
  • Ensure adherence to the organization’s governance framework
  • Co-ordinate and manage the various stages of end user testing such as UAT User acceptance testing), UVT & CVT (User Verification Test & Conversion Verification Test)
  • Serves as the SME for dress rehearsals and conversion related activities
  • Supports pre- & post Implementation activities in countries as business champion
  • Key Stakeholders

  • Process teams
  • Group & Country stakeholders comprising of
  • Operations
  • Operations Risk
  • Legal and compliance
  • Audit
  • Credit and Risk Operations
  • Our Ideal Candidate

  • Academic Qualification : Bachelor of Engineering, MBA is preferred
  • Professional Certifications : CSPO, CBAP is highly preferred
  • Bank training; mandatory & developmental - role specific, and regulatory / compliance bank wide & role specific
  • Skills and Other Requirements

  • A bachelor’s degree in business or related field or an MBA.
  • Experience in Banking Domain
  • CBAP, CSPO / Agile certification preferred
  • Strong understanding of business analysis principles.
  • Fundamental analytical and conceptual thinking skills.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Excellent Microsoft excel, PowerPoint and Microsoft Project skills
  • Logical approach to problem solving and an excellent eye for detail
  • Good communicator, exceptional verbal and written communication skills
  • Be a leader, self-motivated, and demonstrate the ability to influence across functional lines to ensure all participants and stakeholders deliver according to schedule
  • Excellent planning, organizational, and time management skills.
  • Excellent facilitating and moderating skills
  • Exposure to JIRA and Confluence is preferred
  • Ability to multi-task and manage various project elements simultaneously
  • Should possess high levels of the skills such as, attention to detail and conflict resolution
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