Systems Engineer
PowerSchool
Bengaluru, India
1d ago

Overview

Systems Engineer designs, develops, analyzes, deploys, integrates, optimizes, configures, evaluates, tests, debugs, and administers internal and PowerSchool customer network environments.

Systems Engineer uses their understanding of emerging technologies, industry best practices, and system requirements to recommend and incorporate specific elements of architecture, software, and hardware components in designing, troubleshooting, and optimizing network environments.

Systems Engineer supports opportunities for process improvement, re-engineering, and automation to improve customer satisfaction and reduce costs.

Systems Engineer is expected to leverage their expertise and skillset and may be asked to provide guidance and mentorship to peers during informal knowledge transfer opportunities and formalized training.

Systems Engineer will document all aspects of projects and solutions including its design, maintenance, administration and support.

Systems Engineer may be called upon to act as a point of escalation for needs within and outside of conventional business hours in advance or an on-call capacity.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Design and implementation of new solutions and improving resilience of the current environment
  • Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating
  • Securing network systems by establishing and enforcing policies, and defining and monitoring access
  • Designing system configuration, directing system installation, defining, documenting and enforcing system standards
  • Undertaking data network fault investigations in local and wide area environments, using information from multiple sources
  • Support and administration of firewall environments in line with security best practices
  • Upgrading network equipment to the latest stable firmware releases
  • Configuration of routing and switching equipment
  • Remote support of on-site engineers and end users / customers during installation
  • Communicating with customers via email and phone
  • Remote troubleshooting and root cause analysis of networking issues
  • Qualifications

    To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

    The requirements listed below are representative of the knowledge, skill and / or ability required.

    Qualifications include :

  • Bachelor’s Degree in Computer Science, Information Technology, or other technical discipline, is desired. One or more certifications indicating formal training and expertise with the design, analysis, deployment, integration, optimization, troubleshooting, and consultation of technical or project management disciplines is desired.
  • 3-5 years’ experience in designing, implementing, maintaining, and supporting network infrastructures in multi-platform environments
  • Strong command of networking protocols (IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
  • Strong understanding of the OSI or TCP / IP model
  • Work within a larger project team or department in a fast-paced, dynamic, and demanding environment
  • Use time wisely, efficiently, and independently to understand, communicate, and resolve problems in situations where little supervision, standardization, or information exists
  • Ability to work concurrently on projects of varying size / scope, complexity, and duration
  • Ability to assist in oversight of projects by accurately scoping responsibilities, estimating level of effort, assessing outcomes, and mitigating risk caused by new product releases or other factors
  • Ability to anticipate, recognize, mitigate, and resolve potential problems with rigorous problem-solving skills to identify decisions and solutions consistent with project goals
  • Ability to convey information and ideas verbally and in writing in a clear and concise manner using language, grammar, terminology, and jargon appropriate for the intended audience
  • Demonstrable ability to scrutinize existing business processes to improve efficiency, quality, and efficacy of services through automation and other programming
  • Demonstrable ability to anticipate impact of decisions before executing them by perceiving and evaluating alternatives and looking beyond the obvious
  • SSL Accelerator / load balancer appliances from F5, Cisco, and / or Kemp Technologies
  • Virtualization software including VMware and / or Hyper-V
  • Storage technologies such as Storage Array Networks (SAN), Network Attached Storage (NAS), Direct Attached Storage (DAS) and RAID strategies governing data storage
  • Windows PowerShell and scripting
  • Enterprise backup systems and best practices
  • Ability to work varied shifts, as needed
  • Relevant certifications include :

  • Microsoft Certified Solutions Expert (MCSE) and / or Microsoft Certified Solutions Associate (MCSA);
  • CompTIA A+ and CompTIA Network+ certification
  • EEO Commitment

    PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

    Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.

    If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations powerschool.com.

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