Group Manager HR - LABP
WNS Global Services
Nashik, MH, IN
4d ago

Job Description

Key Accountabilities :

Engagement with participants and training SPOCs for the assigned BU / EU to deliver workshops on learning needs and LA calendar

Engagement with all HR leads for all verticals and horizontals to deliver on learning needs via all L&D work streams. - Basis Requirenment

To lead and execute learning initiatives as assigned, across WNS

Deliver Training programs across role bands

Create and own LA Calendar

Develop and build training delivery capability of L&D

Job Responsibilities :

Implement and execute trainings and interventions based on Training Needs Analysis ( TNA) to align business and individual needs for the organization.

Delivering workshops across levels, Coaching and mentoring - Across all locations

Evaluate training programs - Calibration

Coordinate and deliver various value added programs / initiatives based on needs expressed by business

Attend skill development programs, eg facilitation and other appropriate advanced facilitation / trainer skills programs

Succession Planning

Achieve the defined and mandated participant and trainer training days

Improving the Learning penetration target

Ideating, conceptualizing and Implementing Innovative learning initiatives

Adhere to processes and suggest system improvements (DBR, Post training effectiveness activities, tracking self progress etc)

Meet all audit and compliance standards

Implement process and system improvements

Creation of a Career & Developmental proposition for self and also enhance the current skill sets

Creation of a career and developmental proposition for the team and also enhance the current skill sets

To support the Nashik and Vizag locations for all training initiatives

ESSENTIALDESIRABLE

Work Experience (Mention No. of years) :

5+ Years of Relevant Work Experience, Should have had exposure in Operations, Content development, V&A

Knowledge / Qualifications / Competency : · Graduate (any discipline)· Post Graduate

  • Good Communication Skills
  • Sound Microsoft Office skills ·
  • Psycho-metric tests knowledge / certification

  • Relevant Certifications in the L&D domain
  • Capabilities : · Excellent communication skills

  • Excellent Training capabilities
  • Interpersonal Skills
  • Lead Initiatives
  • Collaborating with trainers
  • Multitasking
  • Project Management (Planning & Execution Skills)
  • Special Role (Customer Specific Requirement)·

    Interaction with BU / EU spocs & BU-HR regularly

  • Interacting with LA team across locations on a regular basis
  • Maintain and observe WNS’s internal control standards, implement and ensure WNS Values and Policy, including the timely implementation of recommendations made by internal / external auditors and external regulators.
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