Sutherland is seeking a reliable and detail-oriented person to join us as an Associate - Customer Support for answering customer queries via calls / emails / chat.
In this role you will :
Communicate proficiently and effectively via voice and written channels
Treat each customer and interaction uniquely
Place orders on eCommerce crucial.com sites and within the order management system
Manage returns and warranty claims within policy and contract agreements
Our most successful candidates will have :