Analyst-Supply chain planning
Accenture
Chennai, India
12h ago

Job Description

Skill required : Supply chain planning - Warranty Management

Designation : Management Level - Analyst

Job Location : Chennai

Qualifications : BE / AMIE

Years of Experience : 3-5 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival.

So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale.

You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.

Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.

Visit us at www.accenture.com

What would you do?

You will be aligned with our Supply Chain and Operations vertical and help us in the system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer.

You will be part of Supply Chain Planning Team which is responsible for end to end supply planning and execution

  • In Warranty Management, you will be working on a defining warranty offerings; run outsourced after-sales warranty support and entitlement programs;
  • evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality;
  • increase recoveries from suppliers and design and deploy warranty solutions.

    What are we looking for?

    We are looking for individuals who have the following skillset :

  • Ability to perform under pressure
  • Ability to establish strong client relationship
  • Ability to handle disputes
  • Ability to manage multiple stakeholders
  • Ability to meet deadlines
  • It would be a value add if you are proficient in :

  • Claims Administration
  • Warranty Management
  • Roles and Responsibilities

  • In this role, you are required to analyze and solve lower-complexity problems
  • Your day to day interaction is with peers within Accenture before updating supervisors
  • You may have limited exposure with clients and / or Accenture management
  • You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments
  • You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders
  • You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders / clients
  • The decisions you make impact your work and may impact the work of others
  • You will be an individual contributor as a part of a team, with a focused scope of work.
  • Please note this role may require you to work in rotational shifts.

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