Assistant Facility Manager
Jones Lang LaSalle, IP, Inc
Noida, UP
1d ago

Job Description Assistant Facility Manager Soft Services

Management Responsibilities

  • JLL AAFM will be functionally reporting directly to the JLL account operations manager / Regional Manager and operationally to the Client Account facility lead
  • Overall SPOC from JLL and Client for IAAFM operational deliverables
  • Adhere to the JLL Client account plan to ensure all the objectives mentioned in the account plan are understood and implemented as per the schedule
  • Prepare and present the MBR and QBR for Client Account and support the Account Manager
  • Work with the Account Manager on the JLL P&L for Client Account and meet the requirements as advised by the account manager
  • Co-ordinate with the Client Account facility lead for all such events and activities that are well within the scope of JLL for the timely deliverables
  • Operational Responsibilities

  • Work with respective heads towards adherence to all the statutory compliances at all times
  • Daily site walk through rounds & sharing of noted snags listing with M & E & Soft services team
  • Ensure quality delivery of Facility Management services as per the agreed timelines
  • Assign TT, Follow-up & seek Feedback from requestor to ensure call closure or Request status and commit on probable timing of call closure
  • End to End responsibility of maintaining Feel & Upkeep of entire facility
  • Developing and implementing procedures to ensure simplification and accuracy of work methods
  • Achievement of Service Level Agreement targets agreed jointly between JLL & Client Account
  • Ability to take difficult decisions to resolve conflict of interest for overall improvement of operations
  • Promotes positive, constructive and collaborative relations with superiors, subordinates, peers and clients
  • Maintain adequate stock levels of all consumables at all times
  • Work with the Account Manager and Client Account finance on budget forecasting, accruals, expense tracking
  • People Management

  • Build and be a part of the team that will provide a professional, value enabled service meeting or exceeding Client Account expectations
  • Performance of all team members are rated as per the JLL IPMP guidelines
  • All JLL team members to undergo Code of Ethics training without fail
  • Coordinate with the JLL Corporate team and EOS team for the annual training calendar and nominate yourself and team members for the O&M and soft services training
  • All leaves applied by the team members are approved keeping the business operations in mind and create standby during leaves
  • Ensure the team members are motivated to perform to their utmost potential and guide them wherever required
  • Finance & Commercial Management

  • JLL contract with Client Account and all vendor contracts and PO with JLL vendors are in place
  • Ensure all contract terms are well understood well by the team w.r.t. deliverables
  • All invoices along with all supporting documents from vendors are processed as per the timeliness and coordinate with the JLL finance teams for the payments
  • JLL invoices are raised to Client Account on the timelines without delay and coordinate for the payments accordingly
  • Vendor Management

  • Ensure the stability of manpower deployed by sub-contractors & has adequate professional knowledge
  • Routinely Inspect all services to ensure performance measures are being maintained & documented
  • Assess performance of the sub-contractors based on key performance indicators criteria as agreed jointly between JLL & Client Account
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

    We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

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    We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

    Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.

    Reques am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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